3 WAYS WE CAN HELP YOU...
:: Remote Assistance :: You Come To Us :: We Come To You
Remote Assistance...
Many problems can be solved without the need for either party to travel anywhere. This saves us both time and money and also means that we may be able to resolve your issues within minutes of phoning us! Your problem may be solved by friendly, clear instructions over the phone and/or by using remote assistance technology, whereby we can see and make adjustments to your computer from here.
Typically, using this method we can often assist you with: Some types of Internet problems - non-booting PCs - various installations & set-ups - email problems - and much more...
We can call you back on your landline number if you wish so you are not paying for any phone charges. Charges for remote assistance start from £20. See price guide for more.
You Come To Us...
Laptops are easily portable and even bringing your desktop tower to us will often prove to be the best value for you.
It's ideal for you to come to us for help with: Virus/spyware/adware infections - slow running PCs - non-booting PCs - hardware repairs/replacements/upgrades - laptop screen replacements - intermittent faults - and much more...
Jobs done here are charged on a fixed fee basis [as opposed to hourly rates].
Many jobs can even be done while you wait and have a cup of tea!
See price guide for more.
Please always ring before coming.
We Come To You...
There are some jobs that will certainly require us to come out to you; or you just may not wish to come to us for any reason - no problem. We can often be with you same day, next day or at other arranged times to suit you.
It is best for us to come to you to help with: Multiple PCs/laptops - wireless set-ups - networking - various Internet problems - new PC set-ups - and much more...
Site visit costs start from £40.
See price guide for more.
We cover the Medway and Gravesend area.
See
Medway / Gravesend service area map
We will always offer you clear choices of services and clear guidance on costs. We'll decide together which is the most appropriate way to help you. Many jobs can be completed same day or next day.
