Customer Testimonials

This is what just a few have kindly written for us...

>> slow / crashing PC  >>

Hi  Rick

A brief thank you for sorting out Sara's laptop last week. No problem linking up to speedtouch and so far it is booting up with no time available to make a cup of tea!

Ron (Hathaway Court), Rochester

>> home networking & more... >>

Dear Rick

As discussed, I wanted to put something in writing that may be of use to you on the website regarding your recent work for us.

Firstly, I was most impressed by the fact that you were comfortable with being challenged about your honesty and skills, as for me this was a big part of the decision about letting someone come into my home and sorting out our computers! I found your manner and approach both professional and immensely helpful, considering my limited understanding of things technical and the calm way in which you approached your work, no matter the problems, was very reassuring. I appreciated you using your skills and experience to provide us with the best solutions to the problems we encountered and your openness regarding the options we had and why one solution might be preferable to another.

Furthermore, I did not feel I was bamboozled into having services or equipment that would not meet our needs. I now have a working network, secured by the appropriate safeguards and one which completely meets our needs as individuals and as a family.

I am very grateful for all your work and will have no hesitation in recommending you to others.

Best wishes and again many thanks,

Caroline Medhurst, Rochester

>> PC tune-up / various problems sorted >>

Rick,

Everything running fine. Thanks a bundle. Your service was utterly brilliant.

Regards,

Derek, Walderslade

>> and from one of our Website Design clients >>

Somewhat belatedly, we wanted to express to you our thanks and appreciation for the website you have designed for us. We are as equally pleased with the additional features you have added more recently at our request and also with your ongoing diligence and commitment to managing the website in the year since it went 'live'.

As novices to web-design, it suited us to discuss with you our ideas and requirements so that the website feels like our own but with all the advantages of having your expertise and experience of web-design which has resulted in a well-designed product to a high professional standard. The extent of your knowledge is also demonstrated by your ability to explain technical issues in everyday language, so often not manageable by those in the IT industry. 

The quality of the website speaks for itself and we have had complimentary comments from many quarters with a guest commenting just recently, "We found your website very informative and easy to use". 

We would have no hesitation in recommending you to others looking for a similar service. 

Kind regards
Steve & Rachel Browning
www.curlew-cottage.org.uk